1. Controller Details
This Privacy Policy applies to the website sholrynnvorxenor.world and describes how Sholrynnvorxenor ("we", "us", "our") collects, uses and protects personal data in accordance with Regulation (EU) 2016/679 (General Data Protection Regulation – GDPR) and the Dutch Personal Data Protection Act (Uitvoeringswet AVG).
Data Controller:
Sholrynnvorxenor
Thorbeckegracht 38 A, 8011 VN Zwolle, The Netherlands
Phone: +31 38 423 4377
Email: inquiry-@sholrynnvorxenor.world
2. Data We Collect
We collect the following categories of personal data when you use our website or submit an order enquiry:
- Identification data: full name
- Contact data: email address, phone number
- Communication data: messages and order details you submit via the order form
- Technical data: IP address, browser type and version, device type, pages visited, time and duration of visits, referring URL
- Cookie data: as described in our Cookie Policy
3. Legal Basis for Processing
We process your personal data on the following legal bases under Article 6 GDPR:
- Contract performance (Art. 6(1)(b)): to process your order enquiry and communicate with you about your order.
- Consent (Art. 6(1)(a)): where you have given explicit consent, for example for analytics or marketing cookies, or for receiving promotional communications.
- Legal obligation (Art. 6(1)(c)): to comply with applicable Dutch and EU law, including tax and accounting obligations.
- Legitimate interests (Art. 6(1)(f)): to maintain the security and proper functioning of the website, to prevent fraud and to improve our services, where such interests are not overridden by your rights and freedoms.
4. Purposes of Processing
Your personal data is used for the following purposes:
- Processing and fulfilling your order enquiry
- Responding to your questions and communications
- Sending order and delivery confirmations
- Complying with legal and regulatory obligations
- Improving website performance and user experience (with your consent)
- Fraud prevention and website security
5. Data Retention
We retain personal data only for as long as necessary for the purposes for which it was collected:
- Order and transaction data: 7 years (to comply with Dutch fiscal retention obligations under Article 52 of the Dutch General Tax Act – Algemene wet inzake rijksbelastingen)
- Contact form submissions: 2 years from date of submission
- Technical and log data: up to 12 months
- Cookie consent records: 13 months from the date of consent
6. Data Sharing and Third Parties
We do not sell your personal data. We may share data with trusted third-party service providers acting as data processors on our behalf (e.g., hosting providers, payment processors, delivery partners). Any such processors are contractually bound to process data solely on our instructions and in accordance with GDPR.
We may disclose data to public authorities where required by law. Where data is transferred outside the European Economic Area (EEA), we ensure adequate safeguards are in place (e.g., Standard Contractual Clauses).
7. Your Rights
Under the GDPR, you have the following rights regarding your personal data:
- Right of access (Art. 15): to obtain a copy of the personal data we hold about you
- Right to rectification (Art. 16): to have inaccurate data corrected
- Right to erasure (Art. 17): to request deletion of your data in certain circumstances
- Right to restriction (Art. 18): to request that processing is restricted
- Right to data portability (Art. 20): to receive your data in a structured, machine-readable format
- Right to object (Art. 21): to object to processing based on legitimate interests
- Right to withdraw consent: where processing is based on consent, you may withdraw it at any time without affecting the lawfulness of prior processing
To exercise your rights, please contact us at inquiry-@sholrynnvorxenor.world. We will respond within 30 days. If you believe your rights have been infringed, you may lodge a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens): autoriteitpersoonsgegevens.nl.
8. Security Measures
We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, disclosure or destruction. These include SSL/TLS encryption for data in transit, access controls, and regular security reviews. No transmission over the internet is completely secure; however, we take all reasonable steps to protect your data.
9. Cookies
Our website uses cookies. For detailed information on the cookies we use, their purposes and how to manage your preferences, please see our Cookie Policy.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes by updating the "Last updated" date at the top of this page. We encourage you to review this policy periodically.